Technical data sheet for the PriorizR software application

Product information

Function
Modular client application for prioritising patients in psychotherapy
Manufacturer
famado GmbH (Nüziders, Austria)
Release
1.0.0.0

Technical information

Supported operating systems
Microsoft Windows 10
32 or 64-bit operating system
Compatible with 32- and 64-bit
Hardware requirements
Minimum:
CPU: 1 GHz
RAM: 2 GB
Recommended:
CPU: 1.5 GHz
RAM: 4 GB
Microsoft® .NET Framework version 4.6.1 or higher
Disk space
1 GB of free space
Monitor
Recommended screen resolution of at least 1280x800 pixels (16:9 aspect ratio)

Minimum application window size: 960x580

Optimised for a resolution of 1920x1080
Internet connection
A permanent, stable internet connection is recommended, as the user licence is verified over the internet.
Other
Microsoft Excel 97 (or a newer version) is required to set up the software with Excel imports (file format XLS/.xls).

Licensing

Licence model
A usage licence (concurrent model) can be purchased for the software (for a minimum of 12 months).
Concurrent user licence
One copy of the application can be installed on several devices. Only as many instances as there are concurrent user licences can be used at the same time.

To verify the licence, the software regularly connects to the PriorizR server over the internet.

Installation

Initial installation
The software application is installed on the customer’s device via a setup file (file format: EXE/.exe).
Configuration
The configuration is carried out by famado GmbH in coordination with the customer.
Set-up phase
Set-up is considered complete when famado GmbH sends the customer a notice of completion.

Maintenance & support

Maintenance contract
The maintenance contract takes effect when the customer signs the notice of completion.

Until then, the usual hourly rates for consulting and technical support apply.
Support
Telephone or e-mail support is offered during the separately agreed service hours.

Data protection & security

Data processing
Personal data is processed by the software locally on the respective customer devices.

Only technically necessary data for validating the usage licence (concurrent user) and for collecting anonymous usage statistics is transmitted over the internet connection to the PriorizR server.
Security
As the software runs locally on the devices (no cloud solution), the customer is responsible for the security of their own IT system.
User and access rights
Access rights to the data processed by the software (XLS files) can be controlled by the customer via their internal access management.